REPUTATION
Your reputation is your most valuable asset. Protect it online and inside AI.
REPUTATION MANAGEMENT
Your reputation is now built in real time across countless review platforms and social channels. One negative trend left unchecked can erode trust and revenue quickly. Proactive monitoring and response protect credibility while turning feedback into a growth driver.
REPUTATION
93% of consumers admit that reviews affect their purchasing decisions. But your reputation does not only translate into starts and points. AI pulls from sentiment to rank your business inside.
Our expertise
We monitor and analyze reviews across major platforms including Google, Yelp, TripAdvisor, and industry-specific sites to track customer sentiment and brand perception and respond on your behalf.
Audit & Setup
We start with a full reputation audit to uncover where you stand today and configure monitoring across all key platforms.
Review Monitoring
We track reviews from Google, Yelp, Meta, TripAdvisor, and one specialty platform (Avvo, ZocDoc, etc.) to capture the full customer voice.
Sentiment Reviews
We use AI to analyze customer language and uncover emotional trends behind the numbers.
Competitive Shield
We compare your ratings and sentiment against direct competitors to reveal strengths and opportunities.
Crisis Detection
We flag sudden spikes in negative reviews and provide immediate guidance to protect your brand.
Growth Campaigns
We design strategies to proactively build positive reviews and strengthen trust over time.
Ocean Prime
We partnered with Ocean Prime to strengthen their digital reputation, focusing on proactive review management, customer engagement, and consistent brand presence across major platforms.
RESULTS
Increased positive reviews by 42% and reduced negative sentiment mentions by 35% within six months.
Your value
You receive a centralized view of your online reputation supported by sentiment reporting and competitive benchmarking. With dedicated oversight and reporting, your reputation becomes a measurable asset that drives long-term trust.
Review Summary
A central hub where you can view and track all reviews across platforms.
Trends Report
Insights into customer tone plus comparisons against competitors.
Branded Responses
Tailored replies that reflect your brand voice and turn negative feedback into positive experiences.
Crisis Management
Step-by-step playbooks and real-time alerts to minimize damage when issues arise.
Account Manager
Your personal point of contact who ensures monitoring and responses align with business goals.
Monthly Reporting
Clear performance reports or dashboards showing trends, shifts, and ROI depending on your plan.
Transparent pricing
No contracts. No setup fees. No nonsense. 100 is here to help you transform into the new economy
